Value Proposition

Kano Model

"Identifying the must-haves is imperative.  Thanks to the Kano Model that can easily be done "

The ability to categorize responses received from customer experience by functional and dysfunctional to identify the difference between, must-have, exciter, wants, etc. allowed us to focus and prioritize the drivers that would greatly impact the customer.

Responses-Calculation and Summary

User Story Map

Sprint Planning - Jira

Tableau

"Always seeking the story to be told through data.”
Above is where data was imported into Tableau that was produced from SQL script using pgAdmin 4.  The data was used in Tableau to create various charts that was then used as a dashboard as well as a story. 

Get In Touch

Email: [email protected]
LinkedIn: Tara (Josey) Coley | LinkedIn